Technical support
Thank you for your interest in Pick[+].
We aim at making it very easy to work with our technology and have created resources and materials to support your experience.
In this section you will find the most up to date version of:
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Pick[+] users manuals and installation guide
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Frequently Asked Questions (FAQs)
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Tutorials ("how to" video guides)
If you need further assistance, please reach out to us using the button below explaining the issue you are facing in sufficient detail for effective problem solving. We will come back to you as soon as possible.
How to...
Learn how to use Pick[+] in minutes!
The following videos contain a detailed guide to each of the steps needed to install, configure and calibrate Pick[+] as well as the creation of applications.
01 Install Pick[+]
Learn how to set up all the Pick[+] components
02 Configure Pick[+]
Learn how to configure hardware settings
03 Perform eye-in-hand calibration
Learn how to calibrate robot and camera (camera in robot)
04 Create a U-Pick application
Learn how to create and execute the 'unknown' pick application
05 K-Pick: scan objects
Learn how to add samples to build K-Pick applications
06 K-Pick: generate models
Learn how to generate / upload 3D object models
07 K-Pick: picking points
Learn how to define object's picking points in K-Pick applications
08 K-Pick: tool collision box
Learn how a tool bounding box can be defined and edited
09 K-Pick: application creation
Learn how to create and train a K-Pick application
10 K-Pick: execution
Learn how to create and execute a K-Pick application